Customer Feedback

Rating:EXCELLENT
COMMENTS:ordering was a breeze.Arrival time was perfect.The biggest selection I've ever seen.Prompt-Accurate-Friendly REAL Service.One of very few companies these days that ACTUALLY HAVE A "CUSTOMER SERVICE DEPT."
Great people-excellent merchandise-Fast and Friendly Response. I would HIGHLY RECOMMEND THIS COMPANY TO OTHERS.
They stand behind their warranty and do as promised.THEY HAVE MADE ME A SATISFIED AND REGULAR CUSTOMER! Philip Jacksonville,Florida

Rating: Excellent
COMMENTS: No problems with this company, and they actually answer e-mails the same day. I'll suggest them to anyone...

Rating: Excellent
COMMENTS: Super easy to order. Super fast delivery.

Rating: OK
COMMENTS: I still haven't received my merchandise. It required special handling and they sent me an e-mail informing me of the situation. so I must withhold my praise until I have the watch in hand.

Rating: Excellent
COMMENTS: Best customer service I have ever seen. Great job eLighters!

Rating: Bad
COMMENTS: I SENT TWO E MAILS TO CHECK IF I ORDERED MY ITEMS PROPERLY--NOBODY CONTACTED ME--LUCKILY THEY CAME CORRECT-BUT I WISH I WOULD HAVE HEARD FROM SOMBODY.

Rating: Excellent
COMMENTS: i have never seen bigger pocket watch selection elsewhere. Amazingly fast service.

Rating: Good
COMMENTS: Everything was well, on time and just as I wanted. brian

Rating: Excellent
COMMENTS: Prompt, friendly service. Will recommend to others.

Rating: OK
COMMENTS: comunications needs work, would be helpful if order could be confirmed in stock before it is finalized

Rating: Excellent
COMMENTS: Great place to buy from - very flexible in customizing orders.

Rating: Excellent
COMMENTS: A nice place to buy a lighter without going all over town to find a store that has what you want. I suggest you give eLighters a try and find out for yourself. You will be more then pleased.

Rating: Excellent
COMMENTS: elighters is quite excellent at providing a quality product in a most considerate and expedient manner. although we have not had to return or exchange items, my guess is that their customer service department, if anything like their sales department, will handle any problems with due diligence.

Rating: Excellent
COMMENTS: The flasks look great and got here soooo fast!

Rating: Excellent
COMMENTS: nicest service I have ever recieved on any website. Will definitely shop again.

Rating: Excellent
COMMENTS: Fantastic collection of lighters and flasks. I loved it.

Rating: Excellent
COMMENTS: They were on top of things, and I received by order very promptly. I would have no problem recommending them to any of my friends.

Rating: Excellent
COMMENTS: Very good. There was a time constraint and Gaurang helped me out greatly!

Rating: Good
COMMENTS: Good experience, I order the lighter Cheaper than out side and I've got it within couple of days that was the good service and I love the way that they gave me the free bottle of butane gas. I already recommend their site to my friends and I'll go back and shop more from their site. They are good

Rating: Bad
COMMENTS: Service was ok but item did not meet my expectation. They are saying that they have no problem taking the item back but I hope I get my money back right away and with no hassle.

Rating: Excellent
COMMENTS: I pretty much agree with the rating of excellent. I was very happy with both of my purchases from eLighters.

Rating: Excellent
COMMENTS: They responded almost immediately to an email question before I put in my order, then the product came wrapped well and quickly! It would be nice if all online transactions were this easy!

Rating: Excellent
COMMENTS: Very good service. Quick responses and better products.

Rating: Excellent
COMMENTS: biggest collection of lighters I have ever seen. I am very amazed.
COMMENTS: I needed my order within five days (it was a wedding gift to my best man). eLighters got it to me the day before using standard shipping...thanks!!

Rating: Excellent
COMMENTS: Very fast and professional service

Rating: Excellent
COMMENTS: Very quick delivery, good price, no surprises.

Rating: Excellent
COMMENTS: The gentleman was very helpfull and kindly hurried my order (within one day) to make a birthday dead line. Good job!

Rating: Excellent
COMMENTS: Ordering easy and received shipment quickly.

Rating: Excellent
COMMENTS: Quick shipment, emails to let me know when it had been processed and when it was shipped. Excellent service.

Rating: Excellent
COMMENTS: Found just what I needed. Great selection of products.

Rating: Excellent
COMMENTS: very good site and beautifully designed too.

Rating: Excellent
COMMENTS: recieved the item way before I expected. Nice job!

Rating: Good
COMMENTS: great site and easy to navigate.

Rating: Good
COMMENTS: Everything went just fine. No problems at all. Would recommend them to others.

Rating: Excellent
COMMENTS: This company was great. They were fast and fair. I received my product much faster than the time they estimated. I highly reccomend this company. They are awesome!!

Rating: Excellent
COMMENTS: Great site and I could find everything conviniently.

Rating: Excellent
COMMENTS: Best customer service I have ever seen. Great job eLighters!

Rating: Excellent
COMMENTS: The lighter is lovely and was wellprotected by proper packaging. Still waiting for butane.

Rating: Excellent
COMMENTS: Excellent demonstration of service and quality of products.

Rating: Excellent
COMMENTS: Great store, excellent selection, terrific customer service

Rating: Excellent
COMMENTS: Lightning fast service, easy transaction. I would definitely purchase from eLighters.com again

Rating: Excellent
COMMENTS: Excellent service and great communication they told me when everything was shipped and when it would arrive. Highly recommended.

Rating: Excellent
COMMENTS: Very nice site. Products arrived before expected.

Rating: Excellent
COMMENTS: Excellent service with fastest delivery I have ever seen.

Rating: Excellent
COMMENTS: My item was out of stock. They contacted me promptly and I was given a choice to cancel the order but i took their substitution instead. Great service.

Rating: Good
COMMENTS: I liked the lighter and am satisfied with the transaction. I will recommend them to others.

Rating: Excellent
COMMENTS: Lighter was very beautiful and just what I wanted. Great job elighters!

Rating: Excellent
COMMENTS: timely shipping and satisfactory product quality made my experience a pleasure.

Rating: Good
COMMENTS: not bad site. Colibri lighter was out of stock for which i was a bit disappointed.

Rating: Excellent
COMMENTS: thank you krupa for personally taking care of my request.

Rating: Excellent
COMMENTS: Fantastic service and excellent products

Rating: Excellent
COMMENTS: I had a wonderful experience ordering online. The products I ordered were very nice and arrived very quickly

Rating: Excellent
COMMENTS: I was impressed with how quickly I received my lighter and that it was EXACTLY like it was represented in the "catalog." Great job!

Rating: Excellent
COMMENTS: very nicely taken care of the order I placed and just arrived in two days. Amazing!!

Rating: Excellent
COMMENTS: product arrived on time and definitely exceeded my expectations

Rating: Excellent
COMMENTS: They didnt have the item I ordered in stock. I was helped by their professional rep to find what I needed.

Rating: Excellent
COMMENTS: Timely and Great to work with. I thank them ! ! !

Rating: Good
COMMENTS: as expected the package arrived on schedule in a timely order Thank you.

Rating: Good
COMMENTS: They were out of stock on the original lighter that I had purchased, but the situation was quickly rectifyed and I received my second choice very quickly.

Rating: Excellent
COMMENTS: eLighters has done it again!! Recieved on the 2nd day and paid only 4.95 for shipping.

Rating: Excellent
COMMENTS: Very good email correspondance and excellent products too. Will definitely shop with them again.

Rating: Excellent
COMMENTS: Found just what I needed on this site. It arrived fast and well packaged. Good Job eLighters!

Rating: Excellent
COMMENTS: very good service and products are also nice. I am throughly pleased with the shopping experience.